How does pophub.com.au work
Simply choose your location select your dates and complete your application. Once received your personal concierge will make contact with you and advise of your success
How do I organise insurance?
A Certificate of Insurance (COI) is a simple document issued by your insurance company that verifies that your business has insurance coverage. The COI summarizes what that coverage is, who it covers, the effective date of the policy, and the types and dollar amount of limits and deductibles. Listing owners will ask that you provide a COI after you book your space (but before you’ve actually began your popup or event). You should be able to obtain a COI simply by contacting your insurance provider or contacting our insurance concierge – [email protected]
What is a pop up shop
A space that can be rented on a short-term basis
How long can I rent a shop for
A popup space is available to rent on a short-term basis from hourly, daily, weekly or even monthly. Up to a term of 12 months.
Do I need to have experience
Nope, just an idea is sometimes enough to create miracles
How do I contact support?
Just reach out to your personalised concierge
Can I inspect the tenancy before booking it?
Yes, just request an inspection through the concierge with your preferred times and dates.
Is there a security deposit and if so, how much?
Deposits are required on all sites and vary depending on the length of the pop up, the rental amount and the landlord’s requirements. Please review the listing.
How do I pay a security deposit?
Your concierge will provide you with account details and the amount to be paid. Once paid you will need to send through the remittance to your concierge.
Is there a cleaning fee?
Please review the individual listing regarding the cleaning fee. Pophub has preferred companies that we can recommend.
What if I have special space requirement?
- Some pop-ups and events require special accommodations, such as outdoor space, a loading dock, high ceilings, a disco-ball, etc. Some of these features will be mentioned on a space’s listings, but others will not. We are always striving to create more informative listings, and if you have any ideas, we’d love to hear about them. Shoot us an at [email protected]
- You may start a conversation with your personal concierge to ask about the more specific features of a space.
What is my booking is declined?
If your booking request is declined, we recommend that you search for other listings that fit your criteria. Listing owners can decline a request for a variety of reasons and that should not discourage you from planning your pop-up experience. Your personal concierge is here to help so make sure you reach out for support
If your Questions aren’t listed please let us know how we can help.